How digital payments drive financial inclusion in India: Abridged report
India’s digital payments landscape has transformed dramatically over the past five years. This report, published in collaboration with the National Payments Corporation of India, provides a detailed outlook on India’s journey of digital payments, factors affecting the adoption of digital payments among the LMI segment, and products that have revolutionized the space.
Sep 22, 2022
Manali Jain, Vishes Jena, Disha Bhavnani, Akshat Pathak, Shweta Menon, Maansi Sharda and Pramiti Lonkar
Sep 22, 2022
Manali Jain, Vishes Jena, Disha Bhavnani, Akshat Pathak, Shweta Menon, Maansi Sharda and Pramiti Lonkar
Are you designing a behavior change communication message to encourage the use of agent banking among the LMI women in rural areas? Here is what you need to know.
Behavioral messaging can nudge difficult-to-penetrate segments. However, designing a clear, simple, and powerful ATL communication for the LMI segment is difficult. This blog charts the design journey of one such initiative in India.
May 17, 2022
Coping with COVID-19 in Bangladesh
The report discusses what the LMI segments know, understand, and feel about the COVID-19 outbreak and examines its effect on them. The report also highlights actionable recommendations for policymakers to design suitable interventions that can help the LMI segment cope better in this difficult situation
Jun 19, 2020
Micro and small enterprises: Will the pandemic put an end to their business?
This blog looks at the impact of the COVID-19 pandemic on micro and small enterprises (MSEs) across low- and middle-income countries, which are particularly vulnerable to shocks. Our research insights will help policymakers and financial institutions support the recovery and rebuilding of the MSME sector in the wake of the disease.
Apr 15, 2020
Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra
CICO Agents: The under-valued “first responders”
Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face in the context of the COVID-19 pandemic. Here, we look at the experience and behaviors of CICO agents across eight countries and explore ways to support them through favorable policies, even as the disease rages on around the world.
Apr 15, 2020
Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra
Digital ROSCA—the new kid on the block
Millions of low-income people across the world use ROSCAs as instruments of savings and credit. Since these people are susceptible to income volatility, ROSCAs give them the unique option to pursue a savings goal, as well as an opportunity to build social capital and creditworthiness.
Apr 13, 2020
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