Graham Wright and David Cracknell
This paper documents the history of Equity bank's remarkable journey and assesses some of the...
David Cracknell and Hermann Messan
This paper examines pricing as a determinant of customer’s choices. It tries to assess why...
David Cracknell and Hermann Messan
This note discusses the pricing concerns from customers’ perspective and the difficulty in understanding the...
Trevor Mugwang and David Cracknell
This note draws on the experience of MicroSave’s Action Research Partners (ARPs), involved in providing...
This document explores the costs and benefits recorded by MFIs that have chosen to incorporate...