Here’s an interesting video on ‘Client protection in digital financial services’. As mobile banking is...
This video talks about over-indebtedness. The subject is ranked by microfinance industry stakeholders as the...
Akhand Tiwari, Akhilesh Singh, Krishna Thacker and Nitish Narain
This Note examines myths around the design of financial education programmes, and discusses the KSAP...
This Note highlights the relationship between responsible finance, social performance management and client protection and...
In this note, SPM intervention led to significant improvement in staff productivity, client dealings through...