Can access to smartphones bridge the digital divide in sub-Saharan Africa?
Mobile phones are a useful tool to fight poverty and increase household income and consumption. Sub-Saharan Africa faces multiple barriers to the uptake and usage of mobile phones, such as affordability and lack of awareness of mobile internet, digital literacy, and digital capability. Read our blog to understand how agents can assist poor communities in shifting to internet and app usage through mentoring and assistance.
Enabling the community to embrace digital payments as the new normal after the COVID-19 pandemic
Since the onset of the pandemic, the low- and moderate-income (LMI) segment had a direct impact on their day-to-day life. We reflect through Kabita, an LMI customer in Bangladesh, on the barriers LMIs faced during the pandemic and how DFS nudged them towards building resilience.