In this video Martin Holtmann, Head of the Microfinance Unit in the IFC’s Global Financial...
The ShoreCap Exchange forum addresses strategies and tools for attracting and retaining talent, enhancing the...
David Cracknell, Henry Sempangi, Peter Mukwana, Trevor Mugwang, Lisa Parrott and Graham Wright
This note documents the lessons learned in 2005 under the Action Research Programme of MicroSave....
Mattias Grammling and Martin Holtmann
This note discusses in details about designing the staff incentive schemes for deposit taking microfinance...
Graham Wright, David Cracknell and Lisa Parrott
The note analyses the reasons for excellent customer services as a prime mandate for market...