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Tag: Wachira Mercy
Where credit is due – Customer experience of digital credit in Kenya
The research examined the process of applying for loans from different providers as well as conducting individual interviews with borrowers to understand their needs, aspirations, perceptions, and behaviors.
Mar 22, 2017
Graham Wright, Mercy Wachira, Vera Bersudskaya, William Nanjero and Zeituna Mustafa
Mar 22, 2017
Graham Wright, Mercy Wachira, Vera Bersudskaya, William Nanjero and Zeituna Mustafa
