The Uganda Bankers Association had launched a shared agent network in the country. Over the years, the network has made progress to ensure the distribution of financial services for banks, including those without agent networks. However, the network still faces challenges that need to be addressed to make the agent banking experience seamless.

This blog highlights the need for a social security program for tech platform based gig workers, a subset of informal workers. We highlight the unique features of gig workers, and the enabling technology and formal financial ecosystem that can fulfil the promise of a safety net for gig workers. We also highlight the role of the government in regulating and financing such a scheme.

The digital gig economy in Africa has quickly gained prominence over time and continues to enhance opportunities for youth and women. Some of MSC’s recent research work in Kenya indicates increasing participation of women, especially in the blue-collar digital gig economy though there remains a gender disparity in women’s participation in this sector.

This blog sheds light on how women are placed in the digital credit bandwagon in Kenya . Along with highlighting three key insights, the blog also establishes the business case for focusing on women as an important customer segment.

Based on MSC’s comprehensive study of the state of the digital credit landscape in Kenya (2019), this report highlights some positive signs and some persistent problems, as well as opportunities to improve products and consumer protection.

This video highlights the key changes in the digital credit landscape in Kenya between 2016 and 2018. It also touches upon the core challenges and emerging concerns in this sector.

This report provides an analytical perspective on the pros and cons of mobile money over the counter (OTC) transactions.

A wide variety of FinTech firms are emerging globally and indeed, also in Uganda. These firms are offering new products and services underpinned by new technologies. There is much hope that these new approaches to delivering financial products and services offer the potential to bring about benefits to consumers in terms of increased access, speed, […]