Anup Singh

Associate Director

Anup leads MSC’s Banking and Financial Services domain in Africa and is a key contributor to our research working group.

Anup Singh leads MSC’s Banking and Financial Services domain in Africa and is a key contributor to our research working group. With 11 years of experience, his expertise includes the formulation of strategic plans for banks and financial institutions, market research, scoping and segmentation, product, and process design, product planning and roll-out, and training. Anup has consulted over 100 institutions including commercial banks and non-banking financial corporations across Africa and Asia. He has also trained at the Boulder Institute of Microfinance on Product Development and Implementation for Financial Services. Before joining MSC, Anup worked as an Associate with the Centre for Microfinance based in Chennai, where he advised financial institutions on the design and implementation of enterprise financing and value chain lending products. He also worked with agricultural finance and livelihood services providers  to develop and re-engineer value chains.

Posts by Anup Singh

OTC: A digital stepping stone or a dead end path?

In this paper, we want to look more closely at OTC model, with the help of data from The Helix Institute, InterMedia and the GSMA, which provide an analytical perspective on the pros and cons of the OTC model. This will allow us to propose some recommendations on how to manage OTC going forward.

Debunking the Myth of OTC

OTC transactions are one of the most contentious issues in digital financial services (DFS). Some argue that OTC can decrease provider profitability, stymie product evolution, and can lead to unregistered transactions increasing the risk to terrorism financing and money laundering.This blog seeks to demystify one of the five concerns by analysing evidence from ANA research countries: OTC can prevent product evolution.

SME Finance: Opportunities for Banks

This presentation highlights the key opportunities for the banks in enhancing access to finance to SMEs and also retaining customers through provision of non-financial services.

How Saving Is Influenced by Behavioural Biases

This Note analyses the trends through behavioural economics lens and tracks behavioural factors responsible for – preferences for informal savings; procrastination towards savings commitment; and overwhelming preference for “fixed return” schemes.

Examining Remittances Through A Behavioural Lens

Migrant workers, are unique client segment that interests financial service providers- specifically the digital financial service providers. This Note examines decision making context and behavioural aspects of the migrant workers.

Examining Micro Credit through the Behavioural Lens

This Note explores the behavioural explanations that govern design intricacies of microcredit and also the anomalies in the business model.

Behavioural Economics and User Centred Design – Opening up New Vistas in Research Processes

This Note is a high-level peek into behavioural research method that MSC’s MI4ID approach uses to understand customers financial behaviour.

Small Finance Banks – Risks and Challenges of Transformation of MFIs/NBFCs

In the series of publications on Small Finance Banks, this note explores the key challenges, and the potential deal breakers for MFIs and NBFCs intending to transform to SFBs.