Soumya Harsh Pandey

Senior Manager

Harsh is a Financial Sector Specialist with more than 15 years of experience in Development Finance, Rural Development, and Digital Finance.

Harsh has worked as a Senior Manager with MSC from April 2013 to March 2016 and helped implement projects for international funding agencies. He has also worked as a Senior Analyst from June 2009 to March 2013. Harsh played a leading role in management, training, operations, and technical assistance assignments in India, Ethiopia, Sri Lanka, the Philippines, and Kenya.  His areas of expertise include strategic planning, market research, project management, product development, digital finance, and operations management.

Posts by Soumya Harsh Pandey

Risk Management in Digital Financial Services

With the gradual move towards digital financial services, risk in this space is also growing. In this video, MSC’s DFS expert, Soumya Harsh Pandey, highlights different types of risks being faced by digital financial service providers and clients; and possible mitigation steps. This video is therefore, an attempt to raise awareness about these risk so […]

Implementing a Bank Supervised Agent Network

In this Note, we explore how banks can potentially address challenges associated with pursuing a “bank managed/supervised” approach to agent networks in the business correspondent model

Bank Managed Agent Networks – The Challenges

This paper discusses the challenges banks are likely to face in building and managing their own agent networks.

Mobile money – Influencers of success

In this study, we attempt to examine some notable mobile money deployments across the globe.

Risk Management for MFIs – II

This Note discusses how to calculate risk scores; how to develop and use risk monitoring tools.

Risk Management for MFIs – I

This Note focuses on understanding the risk function and its difference from internal audit. It also looks at different types of risks, as well as understanding some basic risk terms, risk identification and risk prioritisation.

Relevance of Customer Service Post the Andhra Crisis

This note highlights the importance of customer service, it gives practical examples how to integrate and institutionalise the best practices on customer service.

Exploring Domestic Remittances as a New Line of Business for Indian MFIs

With the growing interest in remittances as an important product for the poor, this note assesses the options for microfinance institutions (MFIs).