Impact of the COVID-19 pandemic on CICO agents- Kenya report (round 3)
This report covers the findings of the third round of a dipstick research funded jointly by MSC and SCBF. It captures a detailed analysis, insights, and recommendations on the impact of the COVID-19 outbreak on CICO agents in Kenya. It also highlights recommendations for policymakers and donors to support the CICO agents.
Use of remittances to encourage the unbanked to open accounts—a missed opportunity
The activities of many entrepreneurs in Senegal require financial flexibility that banks and microfinance institutions find difficult to provide. Life would be much easier for people like Abdoulaye, if financial institutions were to partner with money transfer companies to create digital profiles and develop an alternative credit history to extend them credit. Read Abdoulaye’s story.
Digital transformation for financial institutions- Four opportunities and threats
There is a business case for digital transformation for financial institutions and this case study from Kenya, from Equity Bank, demonstrates to us how digital transformation helps financial institutions increase efficiency, serve more customers, and reap greater profits.
Six aspects financial institutions must consider if they wish to serve young people
Many financial service providers (FSPs) wish to serve youth but lack appropriate products and services that suit their needs. In this blog, we highlight prominent aspects that financial institutions need to focus on as they design and deliver financial services to youth.
Financial Service Providers (FSPs) have embraced the drive to promote financial inclusion. However, many feel that the investment made in reaching out to these segments may not be commensurate with the benefits they stand to gain. In this blog, we discuss how FSPs can determine whether it is worth serving certain segments and we specifically focus on the business case to serve the youth.