How are Mobile Money Agents Protecting Customers’ Data in Uganda?
The blog presents findings from a research study commissioned by CGAP in partnership with MicroSave Consulting (MSC). The research intends to identify good practices of responsible agents in safeguarding their customers’ data. It also sheds light on the role of providers in promoting these practices in Uganda. The study also examines how Uganda’s Data Privacy & Protection Act has helped strengthen providers’ data protection practices.
How can customized and bundled digital financial services improve the lives of women micro and small entrepreneurs operating from open-air and cross-border markets? A case from Kenya
Our blog highlights the challenges that stop financial services providers from developing cheaper, long-term credit that can unlock productive credit for women micro and small entrepreneurs operating from open-air and cross-border markets in Kenya. It also examines solutions these financial services providers can employ to serve these women effectively.
How effective was India’s Direct Benefit Transfer system during the COVID-19 pandemic?
This video provides strategic insights about the existing cash transfer programs and the payment infrastructure used for the timely delivery of Pradhan Mantri Garib Kalyan Yojana during pandemic in India.
Did MGNREGA mitigate the loss in income and unemployment caused by the COVID-19 pandemic?
The case study discusses the sudden surge in demand for work under the Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA) due to COVID-19 and the challenges in the current system. It also provides details of lessons for other countries from India’s experience with MGNREGA.
Impact of the COVID-19 pandemic on CICO agents- Kenya report (round 3)
This report covers the findings of the third round of a dipstick research funded jointly by MSC and SCBF. It captures a detailed analysis, insights, and recommendations on the impact of the COVID-19 outbreak on CICO agents in Kenya. It also highlights recommendations for policymakers and donors to support the CICO agents.
Use of remittances to encourage the unbanked to open accounts—a missed opportunity
The activities of many entrepreneurs in Senegal require financial flexibility that banks and microfinance institutions find difficult to provide. Life would be much easier for people like Abdoulaye, if financial institutions were to partner with money transfer companies to create digital profiles and develop an alternative credit history to extend them credit. Read Abdoulaye’s story.