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Theme: Banking

Impact of the COVID-19 pandemic on CICO agents- Kenya report (round 3)

This report covers the findings of the third round of a dipstick research funded jointly by MSC and SCBF. It captures a detailed analysis, insights, and recommendations on the impact of the COVID-19 outbreak on CICO agents in Kenya. It also highlights recommendations for policymakers and donors to support the CICO agents.

Feb 16, 2021

Joyce Murithi, Diana Siddiqui and Anup Singh

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Feb 16, 2021

Joyce Murithi, Diana Siddiqui and Anup Singh

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Use of remittances to encourage the unbanked to open accounts—a missed opportunity

The activities of many entrepreneurs in Senegal require financial flexibility that banks and microfinance institutions find difficult to provide. Life would be much easier for people like Abdoulaye, if financial institutions were to partner with money transfer companies to create digital profiles and develop an alternative credit history to extend them credit. Read Abdoulaye’s story.

Nov 20, 2020

Abdoulaye Seck

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Nov 20, 2020

Abdoulaye Seck

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Digital transformation for financial institutions- Four opportunities and threats

There is a business case for digital transformation for financial institutions and this case study from Kenya, from Equity Bank, demonstrates to us how digital transformation helps financial institutions increase efficiency, serve more customers, and reap greater profits. 

Sep 23, 2020

MSC

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Sep 23, 2020

MSC

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Six aspects financial institutions must consider if they wish to serve young people

Many financial service providers (FSPs) wish to serve youth but lack appropriate products and services that suit their needs. In this blog, we highlight prominent aspects that financial institutions need to focus on as they design and deliver financial services to youth.

Sep 7, 2020

Doreen Ahimbisibwe, Olivia Obiero and Thomas Bariti

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Sep 7, 2020

Doreen Ahimbisibwe, Olivia Obiero and Thomas Bariti

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Why should financial institutions focus on youth?

Financial Service Providers (FSPs) have embraced the drive to promote financial inclusion. However, many feel that the investment made in reaching out to these segments may not be commensurate with the benefits they stand to gain. In this blog, we discuss how FSPs can determine whether it is worth serving certain segments and we specifically focus on the business case to serve the youth.

Sep 4, 2020

Doreen Ahimbisibwe, Olivia Obiero and Thomas Bariti

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Sep 4, 2020

Doreen Ahimbisibwe, Olivia Obiero and Thomas Bariti

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Survival, recovery, and building resilience: Transformation of financial institutions in the times of COVID-19 – Part 2

This blog looks at how financial institutions can build upon the survival strategies to recover and transform during the COVID-19 pandemic and afterward.

Aug 21, 2020

Anup Singh and Graham Wright

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Aug 21, 2020

Anup Singh and Graham Wright

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