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    Featured Insight

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Theme: Client protection

Lalaine Joyas and Amina S Mendez

Reinforcing the Role of the Board in Social Performance Management

This second Briefing Note from this project describes the work done with the Board at...
Jul 21, 2015

Jesila Ledesma and Annielyn Obedoza-Pangan

Developing a Tool to Measure Client Satisfaction and Protection

This note highlights how ASKI went about piloting the CSPS. The note also brings- lessons...
Jul 2, 2015

Premasis Mukherjee

Mobile Insurance Trends: The Curious Case of India

Our India Focus Note 118 discusses how the growth of the telecom industry in India...
Jul 1, 2015

Mike McCaffrey

Three Key Considerations for Agent Banking

This presentation highlighted three key considerations for agent banking:
Jun 17, 2015

Graham Wright

“Clients Should Be At The Centre Of Your Business” –...

The more you engage with customers the clearer things become and the easier it is...
Mar 18, 2015

Akhand Tiwari, Anup Singh and Premasis Mukherjee

Behavioural Economics and User Centred Design – Opening up New...

This Note is a high-level peek into behavioural research method that MSC’s MI4ID approach uses...
Mar 16, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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