Theme: Client Protection

A phone can only do so much: Why mobile access isn’t leading to digital financial service usage among women in India

Despite significant progress in financial inclusion, low-income working women have not been able to derive benefits, even when they receive their wages digitally.

Nov 6, 2020

Akhand Tiwari and James Steady

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Awareness, Communication, and Outreach for Social Protection Schemes during COVID-19: Presentation

An effective communications strategy for social protection programs (SPPs) needs a complex range of considerations and components for different stakeholders at both the demand and supply side.

Oct 7, 2020

MSC

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Inclusive FinTechs in Francophone Africa: Benin report

The upcoming National Financial Inclusion Strategy and work around the Start-up Act in Benin is still in its early stages. However, it will help increase opportunities for FinTechs in Benin, especially if they spend time to understand the market and examine how they can add value to it by working with incumbents.

Jul 24, 2020

MSC

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Liquidity support for G2P agents in Indonesia during the COVID-19 pandemic

Effective liquidity management is critical for the delivery of G2P programs, particularly in times of emergency when beneficiaries are most vulnerable. Cash-in/cash-out (CICO) agents in Indonesia receive little or no support to manage liquidity and most of them still have to travel to the nearest bank branch

Jul 20, 2020

Astri Sri Sulastri and Raunak Kapoor

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Coping with COVID-19 in Bangladesh

The report discusses what the LMI segments know, understand, and feel about the COVID-19 outbreak and examines its effect on them. The report also highlights actionable recommendations for policymakers to design suitable interventions that can help the LMI segment cope better in this difficult situation

Jun 19, 2020

Mimansa Khanna, Akhand Tiwari and Jakirul Islam

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The economies have been hit already—we now need palliatives and ultimately cures

An economic pandemic is upon us as the COVID-19 infection continues to spread around world, affecting a billion people from the low-income segment. Our blog looks at why policymakers need a feedback loop of evidence-based information for governments to develop and deploy effective policy measures.

Apr 14, 2020

Akhand Tiwari, Doreen Ahimbisibwe, Agnes Salyanty, Manoj Pandey, Rahul Chatterjee and Rahmatika Febrianti

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Theme: Client Protection

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