Theme: Client Protection

Despite significant progress in financial inclusion, low-income working women have not been able to derive benefits, even when they receive their wages digitally.

An effective communications strategy for social protection programs (SPPs) needs a complex range of considerations and components for different stakeholders at both the demand and supply side.

The upcoming National Financial Inclusion Strategy and work around the Start-up Act in Benin is still in its early stages. However, it will help increase opportunities for FinTechs in Benin, especially if they spend time to understand the market and examine how they can add value to it by working with incumbents.

Effective liquidity management is critical for the delivery of G2P programs, particularly in times of emergency when beneficiaries are most vulnerable. Cash-in/cash-out (CICO) agents in Indonesia receive little or no support to manage liquidity and most of them still have to travel to the nearest bank branch

The report discusses what the LMI segments know, understand, and feel about the COVID-19 outbreak and examines its effect on them. The report also highlights actionable recommendations for policymakers to design suitable interventions that can help the LMI segment cope better in this difficult situation

An economic pandemic is upon us as the COVID-19 infection continues to spread around world, affecting a billion people from the low-income segment. Our blog looks at why policymakers need a feedback loop of evidence-based information for governments to develop and deploy effective policy measures.