At MSC, we never stop exploring. From agriculture to digital platforms, such as AI and blockchain, we are in constant pursuit of new spaces to work in. This video explores some of the newest and most exciting areas that we have been working in on our recent engagements.
Women agents provide great customer service. They are more attentive, helpful, diligent, and effective at building trust. They are also better at on-boarding women and other underserved populations than their male counterparts. These are often cited conclusions from a series of qualitative studies in India, Zambia, and other markets across Asia and Africa. At the same time, we still […]
Tanzania is often cited as a model competitive market in digital financial services (DFS) with the three major providers healthily competing against one another. However, the story is a bit more complicated than that, and to really understand market dynamics in Tanzania it helps to examine competition from a few angles, and on a more […]