Implementing social performance management (SPM) in microfinance institutions (MFIs) has challenges. The Part 2 of...
Implementing social performance management (SPM) in microfinance institutions (MFIs) has challenges. The Part 1 of...
Anup Singh, Graham Wright and Mike McCaffrey
In this paper, we want to look more closely at OTC model, with the help...
Ignacio Mas and Mike McCaffrey
Eko is a Business Correspondent (India’s term for banking agent) serving the State Bank of...
Maha Khan and Anup Singh
OTC transactions are one of the most contentious issues in digital financial services (DFS). Some...