This note focuses on key user insights explaining the preference for USSD, which should remain...
Bangladesh’s digital financial services have been much in discussion for rapid growth. Six years since...
George Muruka and Ian Robinson
Do Financial Service Providers really understand the needs and perspectives of savings group members in...
Graham Wright, Mercy Wachira, Vera Bersudskaya, William Nanjero and Zeituna Mustafa
The research examined the process of applying for loans from different providers as well as...
Priyank Mishra, Akshat Pathak, Richa Valechha, Mohit Saini, Avantika Kushwaha, Shreya Gupta, Meenal Malik, Saborni Poddar and Rajnish Kumar
This demand-side diagnostic study aims to gauge the end-user experience in adopting cashless modes (including...
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