Puneet Chopra, Raunak Kapoor and Richa Valechha
As the Indian rural populace becomes technology savvy and with improving rural connectivity, the authors...
This paper synthesizes four studies examining customer experience in Bangladesh, Colombia, Philippines, and Uganda. It...
Lokesh Singh, Alekh Sanghera and Ankush Khanna
This note covers the issues that plague the public distribution system (PDS) in India; alternative...
This presentation highlighted three key considerations for agent banking:
This presentation discussed three top digital finance issues for banks.