Akhand Tiwari, Anup Singh and Premasis Mukherjee
Migrant workers, are unique client segment that interests financial service providers- specifically the digital financial...
Premasis Mukherjee, Akhand Tiwari and Anup Singh
This Note explores the behavioural explanations that govern design intricacies of microcredit and also the...
Better customer service leads to increased DFS usage, the blog states customer needs and behaviours...
The more you engage with customers the clearer things become and the easier it is...
Akhand Tiwari, Anup Singh and Premasis Mukherjee
This Note is a high-level peek into behavioural research method that MSC’s MI4ID approach uses...