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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Resource Type: Research papers

MSC

How well do Indians use cash-in & cash-out (CICO) agents,...

This strategic insights deck combines insights from MSC’s multiple national-level studies on CICO agents in...
Jun 15, 2022

Anant Tiwari and Akhand Tiwari

“Yes I get it. Small deposits do make sense.”: Lessons...

Airtel Payments Bank had tailored its Bharosa account to suit the small savings needs of...
May 16, 2022

Mimansa Khanna and Sombul Munshi

A toolbox for business correspondent agents for better customer engagement

MSC and FIA Global developed and tested a toolbox of behavioral change communication tools to...
May 16, 2022

Akhand Tiwari, Mimansa Khanna and Sombul Munshi

Testing a behavioral design approach to deliver product information at...

Low- and moderate-income (LMI) Indians have limited customer awareness and behavioral biases, which affect how...
May 16, 2022

Disha Bhavnani and Surbhi Sood

Predominant Cash-in Cash-out (CICO) models in India

This deck highlights the predominant cash-in and cash-out (CICO) agent models in India across an...
Apr 27, 2022

Disha Bhavnani, Manali Jain and Sunil Bhat

“How did the new pricing strategy increase the income for...

Incentives remain a critical factor besides others to steer agents’ decision-making to onboard or continue...
Apr 26, 2022
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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