Since the onset of the pandemic, large-scale social restrictions have had a direct impact on the economy and the livelihoods of more than 63 million MSMEs in Indonesia. This report is part two of a larger study on the impact of the pandemic on MSMEs in Indonesia.
What does it take to nudge low- and moderate income(LMI) population segments to adopt DFS
DFS can help increase the use of financial services, catalyze women’s economic empowerment and promote the development of the overall economy. However, the adoption of DFS amongst the LMI, especially women has been limited. Considering the increasing need for digital payments, especially in the wake of restricted mobility that COVID 19 imposes, MSC attempted to understand what it takes to nudge low- and moderate-income (LMI) population segments to adopt DFS.
The need for immediate gender-focused initiatives to promote digital financial services for women amid COVID-19: Insights from India
Through multiple research studies, MSC has assessed the impact of COVID-19 on women and witnessed their survival strategies. This report looks at how women perceive financial services after the pandemic, and what we can do to reduce their vulnerabilities.
This report highlights findings from the evaluation of the e-KYC pilot in Bangladesh conducted by MSC. It captures important lessons and insights from the pilot for financial institutions and recommends necessary changes to the overall e-KYC process and guidelines.
Paper: Optimizing awareness, communication, and outreach for government payments in times of crisis
This paper outlines the essential components of communication and outreach programs for both the supply and demand side. It quotes examples from PMKGY, the relief package launched by the Government of India amid the COVID-19 outbreak, to highlight the challenges around communication that recipients and frontline workers faced.