This study assesses the impact of COVID-19 on the demand for financial services through agents and agent operations. It seeks to understand the ability of cash-in cash-out (CICO) agents to support government assistance programs. The study further provides recommendations to support policy development and aid the recovery of CICO agents in Indonesia.
Impact of the COVID-19 pandemic on micro, small, and medium enterprises (MSMEs): Senegal country report
Still reeling from the effects of the pandemic, MSMEs in Senegal need targeted support. This study highlights the impact of COVID-19 on MSMEs and their coping strategies. It further provides recommendations for policymakers and financial service providers to support them.
Impact of the COVID-19 pandemic on Program Keluarga Harapan (PKH)
The Government of Indonesia (GoI) expanded its social protection programs, including Program Keluarga Harapan (PKH)—its conditional cash transfer program, to support the most vulnerable sections of society during the pandemic. Our report explores the impact of COVID-19 on the beneficiaries and operational implementation of PKH during the pandemic.
Impact of the COVID-19 pandemic on micro, small, and medium enterprises (MSMEs)- Kenya report (round 3)
The report examines the devastating impact of COVID-19 on Kenyan MSMEs even after the restrictions on movement were relaxed and the market opened. The report shares the recommendations for stakeholders to support MSMEs in this critical time.
Impact of the COVID-19 pandemic on farmers- Kenya report (round 3)
The report uncovers the findings of the third round of a dipstick research funded jointly by MSC and SCBF. It shares a detailed analysis of the impact of COVID-19 on farmers, even after the markets reopened and restrictions on movement were eased. The report further provides recommendations for the government, policymakers, and other private agencies to revive the agriculture sector.
Impact of the COVID-19 pandemic on CICO agents- Kenya report (round 3)
This report covers the findings of the third round of a dipstick research funded jointly by MSC and SCBF. It captures a detailed analysis, insights, and recommendations on the impact of the COVID-19 outbreak on CICO agents in Kenya. It also highlights recommendations for policymakers and donors to support the CICO agents.