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Resource Type: Research papers

Evelyne Matibe, Olivia Obiero, Anup Singh and Diana Siddiqui

Impact of the COVID-19 pandemic on CICO agents- Kenya report

This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya...
Jul 13, 2020

Doreen Ahimbisibwe and Anup Singh

Coping with COVID-19 – A demand-side view from Uganda

MSC conducted a research study to assess what the low- and middle-income (LMI) segments in...
Jul 9, 2020

Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Raunak Kapoor

Impact of the COVID-19 pandemic on CICO agents in Indonesia

Large-scale movement restrictions, falling consumer demand, and rising unemployment have taken a toll on CICO...
Jun 22, 2020

Mimansa Khanna, Akhand Tiwari and Jakirul Islam

Coping with COVID-19 in Bangladesh

The report discusses what the LMI segments know, understand, and feel about the COVID-19 outbreak...
Jun 19, 2020

Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Raunak Kapoor

Impact of the COVID-19 pandemic on MSMEs: Indonesia report

The COVID-19 crisis has proven devastating for MSMEs in Indonesia, which have seen their revenues...
Jun 16, 2020

Graham Wright, Akhand Tiwari and Rahul Chatterjee

Coping with COVID-19

The report discusses what the LMI segments know, understand, and feel about the COVID-19 outbreak...
Jun 12, 2020
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
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  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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