Contact us
Subscribe
Linkedin Facebook Twitter Youtube
Fr
  • About us
  • COVID-19
  • Sectors
    Banking, financial services, insurance (BFSI)Governments and regulatorsWater, sanitation, and hygiene (WASH)Social protection and refugee paymentsMicro, small, and medium enterprise (MSME)Agriculture and food systemsEducation and skillsDigital and FinTechGender equality and social inclusion (GESI)YouthClimate change and sustainabilityHealth and nutrition
  • Expertise
    Government regulations and policyDigital technology and channelsProducts and channelsPolicy and strategyOrganizational transformationMarketing and communicationDesign thinking and innovationData and InsightsTrainingCatalytic finance
  • Library
  • Clients and partners
    Multilateral organizations and international NGOsGovernment and regulatorsDigital financial services providersBanking institutionsMFIs, industry bodies, and othersPartners
  • Careers
  • Contact us
Fr

Tag: Aakanksha Thakur

Agency Banking: How Female Agents Make a Difference

The key insights from MicroSave study offer a glimpse of how gender can impact customer experience in mobile money. These findings also offer important insights for agent network managers.

Apr 5, 2016

Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Apr 5, 2016

Aakanksha Thakur, Samveet Sahoo, Prabir Barooah, Isvary Sivalingam and Grace Njoroge

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Designing an Effective User Interface for USSD: Part2

This blog presents the behavioural insights from the user perspective based on the recent research conducted by MicroSave with a leading MNO in five geographies.

Sep 15, 2015

Mohit Saini and Aakanksha Thakur

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Sep 15, 2015

Mohit Saini and Aakanksha Thakur

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email

Designing an Effective User Interface for USSD: Part 1

The user interface (UI) plays a vital role in facilitating usability and enhancing user experience. MicroSave compares some of the commonly used mobile money access channels.

Sep 10, 2015

Aakanksha Thakur and Mohit Saini

Share on Twitter Share on Facebook Share on Linkedin Share via Email
View Article

Sep 10, 2015

Aakanksha Thakur and Mohit Saini

View Article
Share on Twitter Share on Facebook Share on Linkedin Share via Email
HOME
  • About us
  • COVID-19
  • Library
  • Careers
  • Contact us

SECTORS
  • Banking, financial services, insurance (BFSI)
  • Governments and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender and youth

EXPERTISE
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data insights
  • Training

CLIENTS AND PARTNERS
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners
FOLLOW US
  • Facebook
  • Twitter
  • LinkedIn
  • Newsletter
Terms of Use Privacy Code of business conduct
Copyright © 2023  MicroSave Consulting (MSC) |  Follow us
   

Microsave Bulletin

Subscribe to MicroSave Bulletin

Get our updates straight in your inbox!