Joyce Murithi, Diana Siddiqui and Anup Singh
This report covers the findings of the third round of a dipstick research funded jointly...
This blog looks at some of the ways of identifying strategic gaps and opportunities for...
This blog recommends three ways that banks can ensure their agents are happy and actively...
This blog shows how providers should track their agent inactivity carefully to understand its causes...
Dorieke Kuijpers, Vera Bersudskaya and Maha Khan
The research focuses on operational determinants of success in agent network management, specifically: network structure,...