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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
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    insight A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.
    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Tag: Agency banking

Joyce Murithi, Diana Siddiqui and Anup Singh

Impact of the COVID-19 pandemic on CICO agents- Kenya report...

This report covers the findings of the third round of a dipstick research funded jointly...

Feb 16, 2021

Jacqueline Jumah

The Missing Truth on the Agent Banking Business Case in...

This blog looks at some of the ways of identifying strategic gaps and opportunities for...

Nov 8, 2017

Vera Bersudskaya

Three steps to keeping bank agents happy

This blog recommends three ways that banks can ensure their agents are happy and actively...

Apr 20, 2017

Vera Bersudskaya

Targeting agent activity to increase returns

This blog shows how providers should track their agent inactivity carefully to understand its causes...

Mar 6, 2017

Dorieke Kuijpers, Vera Bersudskaya and Maha Khan

Agent Network Accelerator Survey: Tanzania Country Report 2015

The research focuses on operational determinants of success in agent network management, specifically: network structure,...

Aug 1, 2015
Video

The Helix Institute of Digital Finance

How to build a successful and sustainable agent network

In this video, Kimathi Githachuri (Former, Head of The Helix Institute of Digital Finance) ,...

Jun 25, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
  • Agriculture and food systems
  • Climate change and sustainability
  • Ethical AI and data solutions
  • Enterprise & livelihood
  • Evidence and impact measurement
  • Financial services
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  • GEDSI
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Expertise
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