The presentation by David Cracknell, Global Technical Director MicroSave highlighted the opportunities that lie within agent banking, but at the same time cautioned banks on the challenges of the model.
Agent Network Accelerator Survey – Zambia Country Report 2015
Based on over 1,200 digital financial services (DFS) agent interviews conducted between July and August 2015, the ANA Zambia report, funded by UNCDF MM4P Programme, highlights findings on the DFS agent landscape in Zambia covering agent profitability, transaction volumes, liquidity management and other important strategic considerations.
Agent Network Accelerator Survey: Tanzania Country Report 2015
The research focuses on operational determinants of success in agent network management, specifically: network structure, network operational efficiency, agent viability quality of service, control and compliance.