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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    Featured Insights

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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Tag: Agent networks

Denny George, Nitish Narain and Vartika Shukla

Training E/M-Banking Agents: What is Missing?

This Note briefly discusses the reasons for negative feedback received often on agent training, the...

Nov 1, 2012

Puneet Chopra, Manoj Sharma and Mukesh Sadana

Is the Business Correspondent Model in Policy Paralysis?

This Policy Brief examines the recent shift in policy direction for the business correspondent model...

Sep 1, 2012

Priyank Mishra

Customer Service Through Call Centres

This Note details the role played by call centres in reaching out to customers targeted...

Aug 22, 2012

Graham Wright

E/M-Banking in India: State of the Agent Network

This report presents about the key findings from the researches and surveys done across the...

Aug 16, 2012

Premasis Mukherjee and Jitendra Balani

Insurance Through Bank Agents: How Can It Be Done?

Insurance sourcing through bank agents is becoming increasingly popular. This Note suggests one perspective- how...

Jul 5, 2012

Jitendra Balani and Premasis Mukherjee

Agent Banking and Insurance: Is There A Value Alignment?

In this Note, we discuss the potential value for stakeholders in a situation where insurance...

Jun 29, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

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