Mohit Saini and Prabir Barooah
The blog maps the customer’s experience (CX) while conducting over the counter transactions in India.
Mohit Saini and Prabir Barooah
The blog defines the over the counter (OTC) money transfer in India. The authors elaborately...
MSC and Muhammad Haroon
This three series blog examines the reasons for Over the Counter (OTC) transactions success for...
The report is based on a study conducted under the guidance and support from College...
This blog examines the implications of OTC for providers and customers – many of which...