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Tag: Bank
WhatsApp with Agent Monitoring and Support?
While leveraging social media as a support tool could be a cheaper and more efficient way that takes advantage of technology to support agents, it does not work for agents who do not have smartphones.
Oct 21, 2018
Foresight in a FinTech Forest – Financial Technology Drives a Digital Banking Response
Why financial institutions must make critical choices if they are to compete in the new digital finance world.
Nov 8, 2017
Pradhan Mantri MUDRA Yojana: Behind the Numbers
This PB highlights the effectiveness, impacts and challenges of PMMY, and assesses the capacity of MUDRA to deliver its mandate to finance those unable to get loans under conventional system.
Sep 19, 2016
Why do (some) MNOs sprint and (most) banks limp?
What role do MNOs play to lay the foundation of digital financial inclusion? How can it build people’s confidence in DFS? This blog presents both sides of the coin.
Aug 6, 2013
Financial Inclusion through E/M-Banking – The Regulatory Landscape in India
This Note examines the current state of regulation on m-banking in India and concludes that it is already a largely enabling environment for bank-led models.
Nov 30, 2011