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Tag: Bank

WhatsApp with Agent Monitoring and Support?

While leveraging social media as a support tool could be a cheaper and more efficient way that takes advantage of technology to support agents, it does not work for agents who do not have smartphones.

Oct 21, 2018

Edward Obiko and Dorcas Muthoni

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Oct 21, 2018

Edward Obiko and Dorcas Muthoni

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Foresight in a FinTech Forest – Financial Technology Drives a Digital Banking Response

Why financial institutions must make critical choices if they are to compete in the new digital finance world.

Nov 8, 2017

David Cracknell

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Nov 8, 2017

David Cracknell

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Pradhan Mantri MUDRA Yojana: Behind the Numbers

This PB highlights the effectiveness, impacts and challenges of PMMY, and assesses the capacity of MUDRA to deliver its mandate to finance those unable to get loans under conventional system.

Sep 19, 2016

Anurodh Giri and Lokesh Singh

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Sep 19, 2016

Anurodh Giri and Lokesh Singh

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Why do (some) MNOs sprint and (most) banks limp?

What role do MNOs play to lay the foundation of digital financial inclusion? How can it build people’s confidence in DFS? This blog presents both sides of the coin.

Aug 6, 2013

Graham Wright

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Aug 6, 2013

Graham Wright

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Financial Inclusion through E/M-Banking – The Regulatory Landscape in India

This Note examines the current state of regulation on m-banking in India and concludes that it is already a largely enabling environment for bank-led models.

Nov 30, 2011

Mukesh Sadana

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Nov 30, 2011

Mukesh Sadana

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