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Tag: Client protection

Graham Wright and Soumya Harsh Pandey

Connecting the Dots: Putting Risk, Customer Protection, and Financial Capability...

This paper presents the findings on three inter-related concepts – Risks, Customer Protection, and Financial...
Feb 17, 2016

Akhand Tiwari and Premasis Mukherjee

Balancing Left-Right Bias in User-Centric Design Processes

This Note gives glimpse of the approach through which MicroSave is able to engage business...
Dec 11, 2015
Video

Manoj Sharma

Managing Risks in Digital Financial Services

Watch MSC’s Director, Manoj Sharma, talk about managing risk in Digital Financial space and the...
Nov 16, 2015

Jesila Ledesma, Lalaine Joyas and Rajarshi Dutta Barua

Mission-Focused Decision Making at ASKI – A Case Study on...

This case study traces ASKI’s one-year journey to strengthen its capacity to track and report...
Aug 25, 2015

Jesila Ledesma, Amina S Mendez and Liezl Engracia

Building MIS Capacity for Social Performance Reporting

This Briefing Note describes the processes that ASKI followed to determine MIS requirements and the...
Jul 28, 2015

Jesila Ledesma and Annielyn Obedoza-Pangan

Developing a Tool to Measure Client Satisfaction and Protection

This note highlights how ASKI went about piloting the CSPS. The note also brings- lessons...
Jul 2, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

What we do
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  • Ethical AI and data solutions
  • Enterprise & livelihood
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Expertise
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  • Responsible financial systems
  • Risk management
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