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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Tag: Client protection

Video

Manoj Sharma

Managing Risks in Digital Financial Services

Watch MSC’s Director, Manoj Sharma, talk about managing risk in Digital Financial space and the...
Nov 16, 2015

Jesila Ledesma, Lalaine Joyas and Rajarshi Dutta Barua

Mission-Focused Decision Making at ASKI – A Case Study on...

This case study traces ASKI’s one-year journey to strengthen its capacity to track and report...
Aug 25, 2015

Jesila Ledesma, Amina S Mendez and Liezl Engracia

Building MIS Capacity for Social Performance Reporting

This Briefing Note describes the processes that ASKI followed to determine MIS requirements and the...
Jul 28, 2015

Jesila Ledesma and Annielyn Obedoza-Pangan

Developing a Tool to Measure Client Satisfaction and Protection

This note highlights how ASKI went about piloting the CSPS. The note also brings- lessons...
Jul 2, 2015

Akhand Tiwari, Anup Singh and Premasis Mukherjee

Behavioural Economics and User Centred Design – Opening up New...

This Note is a high-level peek into behavioural research method that MSC’s MI4ID approach uses...
Mar 16, 2015

Graham Wright

Over the counter transactions – Liberation or a trap? Part...

This blog looks at the not inconsiderable drawbacks of OTC-based operations concluding that value proposition...
Dec 22, 2014
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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