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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Tag: Customer Service

Matthew Leonard

SPM Case Study: Sambandh – Building Client Relationships

MicroSave recently conducted SPM assessment on Sambandh, which brought out the strengths and weaknesses of...
Sep 9, 2010

Matthew Leonard

SPM Case Study: Asirvad – The Balance of Social Aspirations...

In this note, SPM intervention led to improvements in product design, client protection, staff incentives,...
Sep 9, 2010

Denny George and Trevor Mugwang

Managing Micro and Small Enterprises Lending

The note discusses the prevalence of group lending methodology which has been in existence for...
Jul 15, 2010
Video

Marguerite Robinson

Equity Bank Secrets Of Success

In this video, Marguerite Robinson Independent Consultant, enlists the major reasons for success of Equity...
Dec 16, 2009
Video

Marguerite Robinson

The Role of Savings In Microfinance

In this video, Marguerite Robinson, Independent Consultant, notes that poor look for certain features in...
Nov 23, 2009
Video

Syed Hashemi

Safety Net for the Poor: BRAC Bangladesh

In this video, Syed Hashemi, a senior microfinance specialist of CGAP, talks about the effectiveness...
Aug 11, 2008
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
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  • Partners

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