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Tag: DFS

Nancy Kiarie and Vera Bersudskaya

Three Areas DFS Providers Prioritise to Enhance Agent Networks

The blog highlights three areas where Digital finance service providers need to priortise to enhance...
Aug 28, 2017

David Cracknell

Redefining Retail Banking – Agency and Beyond

Under the right circumstances, agency banking can reduce costs; it can assist a financial institution...
Jun 28, 2017

Brett Hudson Matthews, Akhand Tiwari and Vivek Anand

Lessons from Orality for Digital Financial Services Development

At 6:30 a.m.,in a busy wholesale vegetable market on the outskirts of Varanasi, Shanti Devi...
May 16, 2017

Samson Odele and Suzanne Okao

Demand and Supply Side Challenges and Potential Opportunities for Agency...

The blog focuses on demand and supply side challenges and potential opportunities for agency banking...
May 8, 2017

Mohit Saini

Designing User-Friendly USSD Interface for Digital Financial Services

This note focuses on key user insights explaining the preference for USSD, which should remain...
Apr 7, 2017

Vera Bersudskaya

Bench marking customer to agent ratios

This blog shares some insight on how DFS providers can benchmark customers to agent ratios
Mar 29, 2017
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

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