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Tag: Digital financial services

Hannah Siedek

Thoughts on DFS in “Europe Minus Infrastructure” – DRC!

The blog Thoughts on DFS in “Europe Minus Infrastructure” states the recent developments and the...
Jul 29, 2015
Video

Graham Wright

Over The Counter (OTC) Transaction. In Whose Interest? Part 1

Dr. Pawan Bakhshi (now of the Bill & Melinda Gates Foundation) and Graham A.N. Wright...
Jul 20, 2015

Graham Wright

Solving Customer Service Issues in Digital Finance – Can Do,...

The two blog series stresses that the key customer risk mitigation issues turn out to...
Jun 26, 2015

Graham Wright

In Our Digital Financial Service We Trust?

Fraud, service downtime, agent illiquidity, fear of sending money to the wrong number, and charging...
Jun 24, 2015

Puneet Chopra, Raunak Kapoor and Richa Valechha

Can Self-Service Channels Be The Next Frontier Of Financial Inclusion?

As the Indian rural populace becomes technology savvy and with improving rural connectivity, the authors...
Jun 24, 2015

Michelle Kaffenberger

Responsible digital finance: Seven customer risks that need attention now

This blog reviews current evidence on customer risks, including nationally representative quantitative surveys from the...
Jun 23, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
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  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

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