Tag: Digital financial services

Trust Busters! A dozen reasons why your potential customers do not trust your agents (particularly in rural areas)

Alarmingly, most users who sign up for digital financial services do not actually end up using them, largely due to a lack of trust in agents. This holds true even in the case of relatively “advanced” geographies. “Trust busters” examines the evidence and lists out 12 reasons behind this worrying trend of interest in agency banking that fails to convert into regular usage.

Feb 18, 2020

Graham Wright, Nitish Narain and Raunak Kapoor

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When inclusion is not inclusive: What needs to change to achieve meaningful financial Inclusion for women

Financial inclusion sector’s combined efforts have not succeeded in making an impact on women. Mainly for reasons – significant variations in their behaviour and ecosystem players generally overlooking gender centrality in the design of financial products and services

Jan 17, 2020

Bhavana Srivastava, Akhand Tiwari, Rahul Chatterjee and Abhishek Gupta

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Launch of the digital credit report in Kenya- First English webinar in our series

Speakers from SPTF, MSC and the Smart Campaign discuss the key insights from the analysis of digital credit in Kenya and the recommendations from the newly launched report ‘ Making Digital Credit Truly Responsible’.

Sep 25, 2019

Isvary Sivalingam, Amelia Greenberg and Alexandra Rizzi

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Creative economies as a gateway to pro-poor tourism in India

The paper discusses the role that creative economies can play in transforming the tourist regions as engines of youth employment growth and upskilling.

Jul 4, 2019

Abhishek Gupta, Akhand Tiwari and Bhavana Srivastava

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Financial Inclusion of low income earners- A Fintech success story

Bernie Akporiaye launched MaTontine in 2015. His objective was to provide a digital financial services platform so as to unlock access to financial services for the financially excluded in Africa. MaTontine goes back to a system used all over Africa called Tontines in Francophone Africa and sometimes called saving circles in other parts of Africa. Read more about this success story.

May 24, 2019

Nadine Zoro and Melissa Rousset

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Gender centrality of mobile financial services in Bangladesh

This consumer behavior research aims to investigate why this is so, examining the gender centrality in digital financial services (DFS) in Bangladesh. The study focused only on mobile financial services as the most prevalent form of DFS in Bangladesh.

Apr 15, 2019

Akhand Tiwari, Bhavana Srivastava, Rahul Chatterjee and Ana Klincic Andrews

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