Tag: Digital financial services
Coping with COVID-19 in Kenya- A demand-side view from Kenya: Wave two
MSC conducted research to understand how the low- and middle-income (LMI) segments cope with the COVID-19 pandemic in five countries. This report from Kenya offers a glimpse into their challenges, concerns, and new opportunities in these trying times.
Dec 3, 2020
The need for immediate gender-focused initiatives to promote digital financial services for women amid COVID-19: Insights from India
Through multiple research studies, MSC has assessed the impact of COVID-19 on women and witnessed their survival strategies. This report looks at how women perceive financial services after the pandemic, and what we can do to reduce their vulnerabilities.
Oct 21, 2020
Akhand Tiwari, Rahul Chatterjee, Saloni Tandon and Sonal Jaitly
Coping with COVID-19 – A demand-side view from Uganda
MSC conducted a research study to assess what the low- and middle-income (LMI) segments in Uganda understand about COVID-19 in terms of awareness, preventive measures being taken, gender dynamics at play in their households, and the use of digital financial services during this time. We present our findings in this report.
Jul 9, 2020
What is the gig economy and what role will technology play in its growth?
The gig economy has opened up more job opportunities especially in the informal sector. Technology will create a whole new set of opportunities in the gig economy. Watch this video and learn more.
May 20, 2020
Is it the right time to push for wallet interoperability in Bangladesh?
Covid-19 is impacting people’s lives in multiple ways. With restrictions on movements and fear of getting infected, people are staying homes. While this is the right thing to do, one still need to purchase household essentials and send money to relatives who need it. Essential services industries also need constant cash flows and payments. Jamal […]
Apr 30, 2020
Trust Busters! A dozen reasons why your potential customers do not trust your agents (particularly in rural areas)
Alarmingly, most users who sign up for digital financial services do not actually end up using them, largely due to a lack of trust in agents. This holds true even in the case of relatively “advanced” geographies. “Trust busters” examines the evidence and lists out 12 reasons behind this worrying trend of interest in agency banking that fails to convert into regular usage.
Feb 18, 2020