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Tag: Digital financial services

The Revolution MUST be Digitalized

It is clear that digital transformation is a journey, not a destination – so incremental progress is to be expected. Equity Bank, one of the leading microfinance providers in Kenya, developed a well-articulated approach and took over a decade to digitalize its operations. It started with the equivalent of a digital readiness assessment, on which it based its digital transformation strategy in 2010. MSC worked alongside Equity Bank, providing consulting services, for much of its digital transformation journey.

Jun 7, 2022

Graham Wright, Anup Singh and Abhishek Anand

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Jun 7, 2022

Graham Wright, Anup Singh and Abhishek Anand

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Grassroots women leaders transforming lives

MSC, alongside several partners has collated inspiring stories of grassroots leaders. These stories are testament to their grit and resilience and reveal a glimpse of women’s hardships at the last mile.

Mar 8, 2022

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Mar 8, 2022

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Different yet similar—the behavioral biases of low- and moderate-income segments in Bangladesh and Vietnam

“We see the potential volume, but do we design profitable products for low-and moderate-income (LMI) people?” MSC faces this question repeatedly in discussions with our clients across Asia and Africa—including our partners in Bangladesh and Vietnam under the MetLife Foundation-funded i3 program. In the first blog, we raise the question on the key behavioral biases to keep in mind to create compelling, engaging, and profitable products for the low- and moderate-income segment. The second blog speaks of the similarities and differences in the LMI segment in Bangladesh and Vietnam. The blog also takes you through the lives and struggles of two personas—Morium from Bangladesh and Hoang from Vietnam.

Jan 27, 2022

Sunil Bhat, Samveet Sahoo and Akshat Pathak

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Jan 27, 2022

Sunil Bhat, Samveet Sahoo and Akshat Pathak

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Different yet similar — behavioral biases of low- and moderate-income people in Bangladesh and Vietnam

“We see the potential volume, but do we design profitable products for low-and moderate-income (LMI) people?” MSC faces this question repeatedly in discussions with our clients across Asia and Africa—including our partners in Bangladesh and Vietnam under the MetLife Foundation-funded i3 program. Through this two-blog series, we question key behavioral biases to consider while creating compelling, engaging, and profitable products for the low- and moderate-income segment. The first blog speaks of the macro-economy and demography of the Bangladesh and Vietnam markets. We also take you through the digital financial services progress in both countries and the steps governments take to expand digitally. The next blog in this series will look at the similarities and differences of the LMI segment in Bangladesh and Vietnam.

Jan 25, 2022

Sunil Bhat, Samveet Sahoo and Akshat Pathak

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Jan 25, 2022

Sunil Bhat, Samveet Sahoo and Akshat Pathak

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Top MSC blogs of 2021

In 2021, MSC focused on sectors like MSME, agriculture, microfinance, gender, youth, climate change, and digital finance. We took a deep look into measures to minimize the pandemic’s impact on the LMI segments. Here is a roundup of our most-read blogs in 2021.

Jan 3, 2022

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Jan 3, 2022

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COVID-19 and FinTechs in Bangladesh—impact and resilience

The COVID-19 pandemic had a pronounced effect on FinTechs in Bangladesh. MSC sought to evaluate the extent of this impact, given our partnering role in the DFS and FinTech ecosystem in the country. MSC conducted this landscape study on FinTechs with support from Visa in 2021. This report defines the impact of COVID-19 on FinTechs and identifies the possible way forward.

Nov 22, 2021

Samveet Sahoo and Anik Muntasir Chowdhury

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Nov 22, 2021

Samveet Sahoo and Anik Muntasir Chowdhury

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