Akhand Tiwari and Irene Wagaki
Based on over 1,200 digital financial services (DFS) agent interviews conducted between July and August...
This presentation highlights these three core design principles for successful Payment Banks and the lessons...
Agents without float are perennially frustrating for providers. Our research shows agents report that rebalancing...
The author explains whether agent training, monitoring & support is necessary or an opportunity to...
This report discusses key findings related to the costs incurred per transaction by different stakeholders...