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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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Tag: Graham A.N. Wright

Graham Wright

“Clients Should Be At The Centre Of Your Business” –...

The more you engage with customers the clearer things become and the easier it is...
Mar 18, 2015

Graham Wright

Over the counter transactions – Liberation or a trap? Part...

This blog examines the implications of OTC for providers and customers – many of which...
Dec 9, 2014

Graham Wright

Over the counter transactions – Liberation or a trap? –...

The first blog in this series highlights that over the counter (OTC) transactions alone cannot...
Dec 3, 2014

Akhand Tiwari, Akhilesh Singh and Graham Wright

How Can BC-MFIs Tap Household Savings?

MFIs do not fit into clients’ mental models of where to save. This note studies,...
Oct 22, 2014

Graham Wright and David Cracknell

Customer service – More than just smiles

What role does customer service play for any market-led financial institution? Here the author shows...
Aug 28, 2014

Graham Wright

What Is driving agent churn in the mature East African...

One of the most striking findings from TheHelix’s Agent Network Accelerator (ANA) surveys has been...
Aug 22, 2014
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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