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Tag: Kenya Post Office Savings Bank

Workshop on Digital Transformation of Postal Operators: Massive outreach, opportunities and challenges

MSC (MicroSave Consulting), conducted a workshop on Digital Transformation of Postal Operators: Massive outreach, opportunities and challenges on the 24th of February, 2021.

Feb 25, 2021

MSC

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Feb 25, 2021

MSC

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Customer Service – Why It Is Important for MFIs

The note analyses the reasons for excellent customer services as a prime mandate for market led MFI, which include retaining customers, building through word-of-mouth business, competitive advantages, and working efficiently.

Jun 4, 2004

Graham Wright, David Cracknell and Lisa Parrott

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Jun 4, 2004

Graham Wright, David Cracknell and Lisa Parrott

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Passing the Buck in East Africa – Money Transfer Systems: The Practice and Potential for Products in Kenya

This study provides contextual information on the Kenyan economy and financial sector as a backdrop to a review of the available money transfer services.

May 1, 2003

Cerstin Sander, Kamau Kabbucho and Peter Mukwana

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May 1, 2003

Cerstin Sander, Kamau Kabbucho and Peter Mukwana

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A Critical Review of Savings Services in Africa and Elsewhere

This paper reviews what motivates poor people to save and how MFIs might assist, while still retaining the MFIs’ focus on profitable operations and on sustainability.

Jan 9, 1999

Graham Wright

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Jan 9, 1999

Graham Wright

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