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Tag: Kenya Post Office Savings Bank
Workshop on Digital Transformation of Postal Operators: Massive outreach, opportunities and challenges
MSC (MicroSave Consulting), conducted a workshop on Digital Transformation of Postal Operators: Massive outreach, opportunities and challenges on the 24th of February, 2021.
Feb 25, 2021
Customer Service – Why It Is Important for MFIs
The note analyses the reasons for excellent customer services as a prime mandate for market led MFI, which include retaining customers, building through word-of-mouth business, competitive advantages, and working efficiently.
Jun 4, 2004
Passing the Buck in East Africa – Money Transfer Systems: The Practice and Potential for Products in Kenya
This study provides contextual information on the Kenyan economy and financial sector as a backdrop to a review of the available money transfer services.
May 1, 2003
A Critical Review of Savings Services in Africa and Elsewhere
This paper reviews what motivates poor people to save and how MFIs might assist, while still retaining the MFIs’ focus on profitable operations and on sustainability.
Jan 9, 1999