Akhand Tiwari and James Steady
Despite significant progress in financial inclusion, low-income working women have not been able to derive...
Doreen Ahimbisibwe, Anup Singh, Aakash Mehrotra and Mohak Srivastava
This report explores the impact of COVID-19 on CICO agents in Uganda. It also highlights...
MSC and Caribou Data
In the time of COVID-19, agent networks in Kenya are coping with lock-downs and curfews,...
Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra
Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face...
Graham Wright, Nitish Narain and Raunak Kapoor
Alarmingly, most users who sign up for digital financial services do not actually end up...