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Tag: Philippines

Jesila Ledesma and Annielyn Obedoza-Pangan

Developing a Tool to Measure Client Satisfaction and Protection

This note highlights how ASKI went about piloting the CSPS. The note also brings- lessons...
Jul 2, 2015

Graham Wright

A question of trust – Mitigating customer risk in digital...

This paper synthesizes four studies examining customer experience in Bangladesh, Colombia, Philippines, and Uganda. It...
Jun 22, 2015
Video

Shivshankar V

Remittance Market in the Philippines

The Philippines, an archipelago of 7107 islands, is an important remittance market in Asia. Over...
Jun 30, 2014

Aquilina Onesa, Jesila Ledesma, Jhoana Meneses and Louie Cepe

Increasing Staff Productivity in Agriculture Microfinance

This Note highlights the efforts of TSPI in the Philippines to develop productivity incentives to...
Mar 12, 2014

Nitish Narain and Swati Mehta

Repositioning as a Third Generation Microfinance Institution Corporate Branding at...

This Note presents the case of ASKI, a development NGO in the Philippines, which grappled...
Mar 6, 2014

Nitish Narain

One Step Closer to the Clients

This Note examines the work of ASKI in the Philippines to set up Collection and...
Mar 5, 2014
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age.

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