The briefing note is a case study on operational excellence path adopted by a microfinance-oriented...
Abhishek Anand and Abhay Pareek
The briefing note is a case study of OK Bank, a thrift bank in the...
The primary hypothesis of this paper is that, despite the promise of increased reach and...
Raunak Kapoor, Shivshankar V, Denny George, Alphina Jos, Mukesh Sadana, Ritesh Dhawan and Soumya Harsh Pandey
In this study, we attempt to examine some notable mobile money deployments across the globe.
Amit Garg and Anirban Roy
This Note explains how clients perceive 'client protection' and what the stakeholders can do to...