Tag: Retail banks
Deposit Assessment in India
MicroSave’s study on Deposit Assessment in India details the needs and preferences of micro-savings clients to support the development of client-responsive products and delivery processes.
Nov 2, 2018
Understanding the Re-birth of Equity Building Society in Kenya
This study report starts with Equity Bank’s market and how that translates into a product range and delivery system.
Nov 2, 2018
Meeting the Challenge – The Impact Of Changing Technology On MicroFinance Institutions (MFIs)
This note talks about the gains from various technologies such as ATMs, plastic cards, mobile phones, used by the present banking system to serve the people belonging to lower income.
Nov 2, 2018
Delivering Quality in Financial Services – Redefining Customer Service
In addition to Aadhaar, the India Stack is likely to transform payments, financial services and consumer protection in India.
Apr 12, 2016
Guiding Financial Institution Strategy: Working on Small Data
It is remarkable how little use is being made of ‘small data’ ― the information that is directly available on a financial institution’s customer base, from the banking system itself.
Apr 11, 2016
Our Top Picks in 2015
In this blog we present a collection our top viewed publications in 2015
Jan 18, 2016