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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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Tag: Ritesh Dhawan

Ritesh Rautela and Lokesh Singh

District readiness for G2P payments: Ready or not… Well, still...

Here we discuss how MicroSave has responded to system challenge for EBTs and developed “district...
Mar 6, 2014

Ritesh Dhawan

Why m-wallets won’t work… yet!

In India, Mobile wallets have more to address than simply increased marketing and advertising to...
Dec 28, 2013

Raunak Kapoor, Shivshankar V, Denny George, Alphina Jos, Mukesh Sadana, Ritesh Dhawan and Soumya Harsh Pandey

Mobile money – Influencers of success

In this study, we attempt to examine some notable mobile money deployments across the globe.
Feb 18, 2013

Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta

Remittances: The Evolving Competitive Environment

This Policy Brief examines the various facets of remittance product offerings, highlights some important aspects...
Mar 1, 2012

Ritesh Dhawan, Minakshi Ramji and Nitin Garg

Lessons from CSMs: Customer Perspectives

This Note focuses on feedback received from customers on the product offering, customer service, and...
Nov 25, 2011

Minakshi Ramji, Ritesh Dhawan and Sachin Bansal

Managing Customer Satisfaction in Agent Banking

This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement...
Nov 21, 2011
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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