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Tag: Ritesh Dhawan
Understanding Gender Dynamics in Agent Banking
The first part of this blog series highlights key findings aimed at understanding the differences in customer experience at an agent outlet based on customer gender.
Apr 1, 2016
Cooperation or Competition
This blog talks about a major upheaval in the Indian OTC market post the announcement of the payments bank licenses.
Sep 4, 2015
The Race Begins: Payment Bank Licenses
Payments bank licences in India is a signal of how RBI is willing to strengthen its effort to fulfill the vision of complete financial inclusion in the country.
Aug 20, 2015
Keeping the channel happy for quick scale-up: A case from the Mumbai remittance market
In this blog, the authors share the results from a successful remittance market study conducted in Mumbai and conclude the sectoral implications of the current business model.
Dec 1, 2014
Disruption is simmering in Kenya
Thin SIM is evolving digital finance market of Kenya. M-PESA, the most successful mobile money offering, has started to feel it too. This blog brings forth the emerging scenario.
Oct 9, 2014
Why Is financial inclusion in India not improving? New numbers, new approaches
Despite huge potential, financial inclusion isn’t improving in India. This blog takes into account the main reasons for hindering the growth with new research findings.
Apr 24, 2014