Tag: Southern Africa

This note discusses process mapping – a technique that makes workflows visible. This note outlines the steps in process mapping.

The number of people aged over 60 in the developing world is predicted to rise from 375 million in 2000 to 1,500 million in 2050. This note outlines the economic and social challenges which come with old age. It documents some of the common traditional practices adopted as a security measure against these challenges. It outlines the general saving methods, focuses on educating people on why and how to save. Further it discusses the potential market for long-term contractual savings services which provides security in old age.

A key challenge for financial institutions serving the low-income market is how to optimise branch networks to serve high volumes of customers in East and Southern Africa

This study documents the process, its success and hurdles of Credit Indemnity in South Africa, through the eyes of its management, staff, clients and other stakeholders in the financial industry.

This paper briefly captures the origin, history and the structure of Capitec Bank. It is a story of institutional growth, formalisation, and the development of products.

This research paper seeks to explore the options left to clients in the absence of user-owned and managed MFIs, and the clients’ perceptions and attitudes towards this possibility.