Microsave - Market-led solutions for financial services

Mohit Saini

Senior Analyst

Mohit is a Manager with MSC's Digital Financial Services (DFS) Domain.

Mohit is a DFS consultant with substantial experience of working in countries like Bangladesh, India, Malawi and Uganda with the regulators, policymakers, start-ups, DFS providers, and other ecosystem players. He has worked on projects commissioned by BMGF, JPMorgan Chase (JPMC), the World Bank Group (IFC), UNCDF, UKaid and others. Within MSC, he has managed projects focusing on accelerating the uptake of DFS among the last mile through bottom-up, client-centric approach. Presently, his work focuses on designing a differentiated incubator lab for fintech start-ups to cater to the Low-and Middle-Income (LMI) segments in India. In addition, his work involves offering technical advisory to DFS providers, developing their go-to-market strategies, and undertaking client-centric market researches focused on gender and behavioural aspects. Formerly, Mohit has worked as an Operations Manager with Atyati Technologies Pvt. Ltd- a Bengaluru-based fintech start-up. He holds a Post Graduate Diploma in Rural Management, with specialisation in rural finance from one of India's most prestigious institutions, Institute of Rural Management, Anand (IRMA). He is fluent in English and Hindi.

Posts by Mohit Saini

Where Are Women Agents in Indian DFS?

Financial institutions must take control of the quality of their financial services; to resolve issues permanently and not to rely upon explaining issues away.

Apr 11, 2016

Dorcas Muthoni, Kritika Shukla, Mohit Saini, Piyush Singh and Priya Garg

View Article

Over the Counter (OTC) Money Transfer in India: Mapping the Customer Experience (CX)

The blog maps the customer’s experience (CX) while conducting over the counter transactions in India.

Feb 23, 2016

Mohit Saini and Prabir Barooah

View Article

Over the Counter (OTC) Money Transfer in India: The Remittance Silver Bullet for Migrants

The blog defines the over the counter (OTC) money transfer in India. The authors elaborately describe the experience of customers using OTC remittance services in India.

Feb 19, 2016

Mohit Saini and Prabir Barooah

View Article

Designing an Effective User Interface for USSD: Part2

This blog presents the behavioural insights from the user perspective based on the recent research conducted by MicroSave with a leading MNO in five geographies.

Sep 15, 2015

Mohit Saini and Aakanksha Thakur

View Article

Designing an Effective User Interface for USSD: Part 1

The user interface (UI) plays a vital role in facilitating usability and enhancing user experience. MicroSave compares some of the commonly used mobile money access channels.

Sep 10, 2015

Aakanksha Thakur and Mohit Saini

View Article

How Mobile Money can act as an enabler for G2P payments in India?

In the dearth of efficient and successful G2P payment disbursement model in India, global examples suggest that G2P payments can “also” be routed through mobile money account. In this video, we discuss this idea of “using mobile money for disbursement of G2P payments in India”.

Jul 13, 2015

Mohit Saini

View Article

Disruption is simmering in Kenya

Thin SIM is evolving digital finance market of Kenya. M-PESA, the most successful mobile money offering, has started to feel it too. This blog brings forth the emerging scenario.

Oct 9, 2014

Mohit Saini and Ritesh Dhawan

View Article

1 2 3