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    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

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    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

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Category: Blog

Aakanksha Thakur and Mohit Saini

Designing an Effective User Interface for USSD: Part 1

The user interface (UI) plays a vital role in facilitating usability and enhancing user experience....

Sep 10, 2015

Ritesh Dhawan, Vartika Shukla and Anil Gupta

Cooperation or Competition

This blog talks about a major upheaval in the Indian OTC market post the announcement...

Sep 4, 2015

Annabel Schiff

Consumer Risks and Rewards Amid Increased Competition in Kenya

Change is upon us.  After eight years of market dominance Safaricom’s M-PESA seems to have...

Aug 17, 2015

Hannah Siedek

Thoughts on DFS in “Europe Minus Infrastructure” – DRC!

The blog Thoughts on DFS in “Europe Minus Infrastructure” states the recent developments and the...

Jul 29, 2015

Ignacio Mas and Mike McCaffrey

More Sophisticated Agent Networks Signal a Maturing Digital Finance Industry

Agents are critical to the customer experience of digital money services because they represent the...

Jul 14, 2015

Graham Wright

Solving Customer Service Issues in Digital Finance – Can Do,...

The two blog series stresses that the key customer risk mitigation issues turn out to...

Jun 26, 2015
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
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  • Partners

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