Disha Bhavnani, Pramiti Lonkar and Akshat Pathak
Digital payments in India have surged, projected to exceed $10 trillion by 2026. A key...
Arshi Aadil, Gayatri Ahuja, Ritika Sah and Shrutkirti Dhumal
The publication decodes the extent and exposure of financial fraud among digital financial services’ (DFS)...
Gayatri Pandey, Mimansa Khanna, Priyal Advani and Shivank Mishra
MSC conducted The Real Gap study with 2,862 individuals from 958 households across six villages....
MSC’s Agent Diaries pilot research in Indonesia uncovered nuanced insights into how agents manage their...
Surbhi Sood, Nikhita Jindal, Mandira Sharma, Raunak Kapoor and Anik Muntasir Chowdhury
CICO agents in developing countries, including India, Kenya, Bangladesh, and Indonesia, face a slew of...