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Theme: Digital financial services

Ritesh Rautela

India Post – Initiatives to Facilitate G2P Payments

The blog highlights the initiatives of the Indian government in establishing India post as a...
May 13, 2016

Melissa Rousset and David Mugambi

The demand for e-float in northern Uganda: Is agricultural activity...

It’s a common belief that agents in rural regions need more cash than e-float to...
May 12, 2016

Jacqueline Jumah

Burgeoning ‘Typhoons’ in Digital Financial Services

DFS ecosystems continue to evolve; with this scope for fraud is also growing. For DFS...
May 10, 2016

Akshat Pathak, Anil Gupta, Vartika Shukla, Nimesh Soni, Priya Garg and Sunil Bhat

Agent Dormancy: Reasons and Remedial Measures

Dormancy among agents is a cause of concern for financial inclusion in India. This note...
May 6, 2016

Graham Wright and Soumya Harsh Pandey

Financial Capability and Indian Digital Financial Services

The author predicts the future of mobile money based on his experiences, market insights and...
Apr 28, 2016

Graham Wright and Soumya Harsh Pandey

Customer Vulnerability, Trust and Risk in Indian Digital Financial Services

There is strong evidence that poor customer service/protection is reducing not just uptake but also...
Apr 26, 2016
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
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  • Partners

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