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    insight MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.
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Theme: Digital financial services

David Cracknell

Agency Banking at the Frontier

The presentation by David Cracknell, Global Technical Director MicroSave highlighted the opportunities that lie within...
May 7, 2017

Mohit Saini

Designing User-Friendly USSD Interface for Digital Financial Services

This note focuses on key user insights explaining the preference for USSD, which should remain...
Apr 7, 2017
Video

Akhand Tiwari

Digital Financial Services in Bangladesh

Bangladesh’s digital financial services have been much in discussion for rapid growth. Six years since...
Apr 6, 2017

George Muruka and Ian Robinson

Do Financial Service Providers Really Understand Savings Group Members?

Do Financial Service Providers really understand the needs and perspectives of savings group members in...
Apr 4, 2017

Vera Bersudskaya

Bench marking customer to agent ratios

This blog shares some insight on how DFS providers can benchmark customers to agent ratios
Mar 29, 2017

Graham Wright, Mercy Wachira, Vera Bersudskaya, William Nanjero and Zeituna Mustafa

Where credit is due – Customer experience of digital credit...

The research examined the process of applying for loans from different providers as well as...
Mar 22, 2017
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