Puneet Chopra, Raunak Kapoor and Richa Valechha
As the Indian rural populace becomes technology savvy and with improving rural connectivity, the authors...
This blog reviews current evidence on customer risks, including nationally representative quantitative surveys from the...
This paper synthesizes four studies examining customer experience in Bangladesh, Colombia, Philippines, and Uganda. It...
The session objective was to understand alternative methodologies for rural network.
This presentation highlighted three key considerations for agent banking: