Graham Wright and Soumya Harsh Pandey
This paper presents the findings on three inter-related concepts – Risks, Customer Protection, and Financial...
Aishwarya Singh, Alekh Sanghera and Ritesh Rautela
MSC conducted an exploratory research that aimed to understand the enabling factors that might induce...
Graham Wright and Evelyn Stark
The blog highlights MicroSave’s journey till now in propagating Customer-centric approach and how we are...
Graham Wright and Evelyn Stark
Understanding customer demand is not enough to deliver mass financial inclusion or even a successful...
Graham Wright and Evelyn Stark
In recent years Human Centred Design has become a new focus area in the financial...