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Tag: Agent network manager

Video

MSC

Banking Correspondent (BC) Agent incentives – Eko India financial services

Incentives play a key role in driving business, motivation, and usage of an agent network...
Apr 21, 2022

The Helix Institute of Digital Finance

Re-imagining Agent Network Management – What Have We Learnt?

This is a presentation of the lessons learnt in four years of ANA project.
Jun 23, 2017

MSC

Successful Agent Networks

This paper sets out The Helix’s system for analysing success in this complex context: a...
Feb 9, 2017

Denny George, Alphina Jos and Soumya Harsh Pandey

Bank Managed Agent Networks – The Challenges

This paper discusses the challenges banks are likely to face in building and managing their...
Mar 1, 2013

Puneet Chopra, Manoj Sharma and Mukesh Sadana

Is the Business Correspondent Model in Policy Paralysis?

This Policy Brief examines the recent shift in policy direction for the business correspondent model...
Sep 1, 2012

Swati Mehta

Customer Support for E/M-Banking Users

E/M-banking systems depend on above all on clients' trust. This Note examines various dimensions around...
Aug 21, 2012
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

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  • Water, sanitation, and hygiene (WASH)
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  • Research, evaluation, and analytics
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